Terms of Service

Introduction

Welcome to KINTA SME. These Terms of Service ("Terms") govern your use of our platform, including our website, mobile applications, and services (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

Account Registration

To use certain features of our Services, you may need to create an account. When you create an account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Keep your password secure and confidential
  • Be responsible for all activities that occur under your account
  • Notify us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate your account if any information provided is inaccurate, false, or no longer valid.

Services and Payments

KINTA SME provides various services, including data bundles, airtime recharge, utility bill payments, and other digital services. By using our Services, you agree to:

  • Pay all fees and charges associated with your transactions
  • Provide accurate payment information
  • Verify all transaction details before confirming any purchase

Prices for our Services are subject to change without notice. We reserve the right to refuse service to anyone for any reason at any time.

Service Availability and Delivery

While we strive to provide uninterrupted Services, we do not guarantee that our Services will be available at all times. We may experience hardware, software, or other problems, or need to perform maintenance related to our Services, resulting in interruptions, delays, or errors.

We will make reasonable efforts to deliver purchased services promptly. However, delivery times may vary based on network availability, third-party service providers, and other factors beyond our control.

Refund Policy

Due to the nature of digital services, all sales are final, and we generally do not offer refunds once a transaction is completed. In cases where a service was not delivered due to a technical error on our part, we will either complete the delivery or provide a refund at our discretion. Refund requests must be submitted within 24 hours of the transaction.

Prohibited Activities

When using our Services, you agree not to:

  • Violate any applicable laws or regulations
  • Infringe on the rights of others
  • Use our Services for fraudulent or unauthorized purposes
  • Attempt to bypass any security measures or access unauthorized areas of our platform
  • Use our Services to distribute malware or other harmful code
  • Engage in any activity that disrupts or interferes with our Services

We reserve the right to terminate your access to our Services if you engage in any prohibited activities.

Intellectual Property

All content, features, and functionality of our Services, including but not limited to text, graphics, logos, icons, images, audio clips, and software, are the exclusive property of KINTA SME or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Services without our prior written consent.

Limitation of Liability

To the maximum extent permitted by law, KINTA SME and its affiliates, officers, employees, agents, partners, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Services.

Changes to Terms

We may modify these Terms at any time. We will notify you of any changes by posting the updated Terms on our platform or by other means as required by law. Your continued use of our Services after such modifications will constitute your acknowledgment of the modified Terms.

Contact Us

If you have any questions about these Terms, please contact us at terms@kinta-sme.com.

Last Updated: August 13, 2025