Privacy Policy

Introduction

At KINTA SME, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

By accessing or using our services, you agree to the terms outlined in this Privacy Policy. We encourage you to read this document carefully to understand our practices regarding your personal data.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and other contact details you provide when creating an account or using our services.
• Transaction Information: Details about the services you purchase, including data plans, airtime, utility payments, and other transactions.
• Device Information: Information about the device you use to access our platform, including device type, operating system, and browser type.
• Usage Information: How you interact with our platform, including pages visited, features used, and time spent on the platform.

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and maintaining our services
• Processing your transactions and delivering purchased services
• Verifying your identity and preventing fraud
• Communicating with you about your account and transactions
• Improving our platform and developing new features
• Complying with legal obligations

Information Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party companies that help us deliver our services, such as payment processors and telecommunications providers.
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as a business asset.

We do not sell your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to delete your personal information
• The right to restrict or object to processing
• The right to data portability

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our platform or by other means as required by law. Your continued use of our services after such modifications will constitute your acknowledgment of the modified Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact our Data Protection Officer at privacy@kinta-sme.com.